Lesson 1 – you don’t know everything, so keep learning. I started my Internet career when I was 17 in 1998. My father and I started Submitawebsite.com. A lot of you SEO old timers would recognize the name. Over the last 14-years I’ve been a part of some amazing organizations. Some I started – some I didn’t, but there are some commonalities I have picked up on through these experiences. Perhaps you can find some value from the lessons I’ve learned. Often, these lessons were learned the hard way.
Let’s Get It Started
- Be a Protege, Get a Mentor.
- Be a Mentor, Get a Protege.
- Learn Through Osmosis.
- Be a Self Starter.
- Training, Management Books, eBooks, Seminars.. Kinda Suck.
- You Don’t Always Have to Go to College.
- Be a Jack of All Trades, But Also a Master of One.
- Shut Up and Listen.
- Know These: You’re, Your, To, Two, Too, A Lot, There, Their, They’re.
- Ask Questions Even if It Annoys Others.
- Excel, Word, and PPT are Not Optional – Own Them, Especially Excel.
- Don’t Be a Slouch.
- Trust Your Gut, and Act on It.
- If You Fail Let It Be Your Fault – Don’t Let Someone Else Fail For You.
- Material Matters Most to the Materialistic.
- Don’t Be Greedy.
- Don’t Take Money from One Profitable Venture to Fund Another – Just Fund the One.
- If You Think Someone Is Taking Advantage of You – They Probably Are.
- Partner with Friends with Caution.
- Cash is King.
- Con-Men are Real and They are Everywhere; Be Very Careful.
- No One Cares About Your Money More Than You.
- Equity is Important (But Only When It Has Tangible or Properly Perceived Value).
- Have an Edge, But Don’t Be Cocky.
- Don’t Be Shy or Afraid to Share Your Opinion.
- Know your Product or Service Better Than Anyone.
- Work Smart and Hard, Smart First.
- Meet Your New Spouse – Your Business.
- Don’t Lose Sight of Who You Are – You Only Live Once.
- Go All In On One Business.
- If You Copy Other’s Works, You Must Iterate, and Then Iterate Again.
- Get Strong Legal and Finance Support and Don’t be Ignorant.
- If Doing an M&A Deal Vet Many Opportunities and Take 80% Cash or No Deal.
- Don’t Raise Money Unless You Need To.
- Usually If Something Seems Too Good to Be True It Is – Don’t Be Foolish.
- Don’t Start It If You Aren’t Gonna Finish It.
- I like Big Fish Small Pond Mentality.
- The 80/20 Rule is Legit – Practice It.
- Perception is Reality (Thanks Jeff Herzog).
- Be Your Own Worst Critic, But Do That At Home – At Work, Dominate.
- If You’re a Showman You Better Be Good – Or Stop It – It’s Tacky.
- Sometimes You Can and Should Judge a Book By It’s Cover.
- First Impressions Last a Lifetime.
- How Is It That The Early Bird Catches the Worm, But The Second Mouse Gets The Cheese? Screw That – Be The Early Bird.
- Successful People Aren’t Followers.
- ADD Is The Worst and Best Business Tool.
- Any Excuse is A Good One If You Need One (So Don’t Make Excuses – and Thanks for The Tip Step-Dad).
- For The SEO’s – Don’t Get Banned in Google if At All Possible
- If You Make A Mistake, Fess Up, and Do Better. And Don’t Dwell on Past Mistakes.
- Use LinkedIn, Google+, and Twitter for Business. Facebook for Personal.
- Don’t Not Get Better (Double Negative Intentional).
- Don’t Try and Be Too Smart – No One Likes a Smarty Pants.
- Let Others Shine Too.
- Don’t Be A Tool, Or “That Guy.”
- Look in The Mirror. That Who You Want To Be? If Not, Change.
- Work Out and Stretch – Drink Lots of Water.
- Bragging Rights are For Chumps – Stay Humble.
- People Do Business With People They Like.
- People Appreciate a Polished Salesman – Strong Follow-Up is a Sign of Strength.
- Write Thank You Notes, Especially After a Face to Face Meeting.
- Ask for the Deal. If You Don’t Win, Ask Why You Didn’t Win the Deal.
- Take Your Own Advice.
- Sell a Solution. Fix a Problem.
- Take Your Clients Out For Dinner and Drinks.
- Know Your Audience.
- Baseline Report And Customize Reporting to Your Audience.
- Spend Time Upfront Aligning the Goals.
- Package Your Closed Deal Off to Client Services with a Pretty Little Bow and a Cherry on Top.
- Speak Your Prospects’ Language, All The Time.
- Use Relevant Examples.
- Create a Pitch to Blow Off Their Socks; But Only Pitch It To Those That Influence.
- Understand Corporate Titles/Structure.
- Start at The Top, But Don’t Circumvent.
- Favors Are Usually Welcome, But Not Always.
- Make it Personal, i.e. Bring a Basket of Apples to the Apple Pitch (Bad Example).
- Once a Prospect Buys From You It’s Their Tail on the Line – Don’t Make Them a Fool.
- Don’t Be Afraid To Walk Away From a Deal You Can’t or Shouldn’t Handle.
- Know Who Your Ideal Prospects Are and Don’t Get Side Tracked.
- Small Clients are Often Tougher Than Big Clients.
- Sell 1-Month Ahead of Your Capabilities – You’ll be Ready When it Closes.
- Empower Employee Accountability – Remove the Barriers, and Set Expectations.
- People Want To Be Challenged.
- Talk to Everyone in Your Organization Regularly If At All Possible.
- Have An All-Hands Meeting Once a Quarter, Once a Month is Even Better.
- Instill Confidence in Your Employees.
- Stay in the Ditches; Keep Your Hands Dirty.
- The Company Has to Run Without You.
- Culture Must be Maintained and Evolved.
- Snip Out the Cancer (And Do It Now) – Cancer = People Still Employed That Don’t Like You or Your Company.
- Share the Vision all The Time – It Maintains Perspective and Fosters Autonomy.
- Hire the Absolute Best People You Can And Do Not Compromise.
- Surround Yourself With People Smarter Than You In Their Respective Roles.
- If You’re Having a Bad Day, Suck It Up – No One Likes a Whiney Leader.
- Be a Leader – That’s Not The Same As Be a Manager.
- Put a Nest Egg Aside!
- If You Make A Chunk of Cash Take a Break and Get Perspective.
- Read the Book “In Praise of Slowness.”
- Spell-Check and Then Read the Email Again Before Hitting Send.
- Read “99 Lessons Learned as an Internet Entrepreneur” From Top to Bottom.